Customer service
We will be happy to serve you in all matters relating to your electricity supply contract. You can conduct your electricity business through the channel of your choice: via our online service, by phoning our customer service, or by sending us a message.
Online service
The Online service is open to you at any time of day or night. By logging into our service, you can notify us of a change of address, manage your contract affairs, or view your electricity consumption, for example.
Call us
If you require personal service, please contact our customer service on weekdays between 8–16 tel. 05 7780 500.
You can also contact us by filling a contact form. A reply to an email message will be sent as soon as possible, but within three working days at the latest.
Billing
With remotely read meters, our customer billing is based on actual electricity consumption.