Billing
With remotely read meters, our customer billing is based on actual electricity consumption. You can opt to have your electricity bill in the form of an e-bill, an email bill, or a traditional paper bill. You can also have your electricity bill sent to an electronic post box, OmaPosti: www.posti.fi/en/private/omaposti
Electronic e-bill is easiest
The free e-bill is an easy and quick way of taking care of electricity bills. The e-bill arrives direct in your online bank, and to pay it, you only need to check and accept the bill. You can become an e-bill user in your own online bank. To make an e-bill service agreement, you will need your customer number, which you will find on your electricity bill. Please ask for more information on e-bills from your own bank.
You will receive an electricity bill once a month. The bill payment term is always two weeks. When paying your bill, always use the reference number and account number on the bill. This way the payment is quickly allocated against the correct bill.
You will also find all your electricity bills in our Online service.
How to read your electricity bill
The electricity bill contains a lot of information. That is why we develop it continuously, to make your electricity bill as clear as possible.
Payment control and collection
If you receive a letter from the collection agency, please contact the agengy directly to discuss a payment schedule for overdue bills.