| VAT 0 % | VAT 25,5 % | |
| Handling fee for suspension VAT 0 % fee valid for consumer customers |
48 € | 60,24 |
| VAT 0% | VAT 25,5, % | ||
| First connection to the network for a new metering point | free of charge | free of charge | |
| Replacement and inspection of a meter | €193.55 | €242,91 | |
| Fee for a metering procedure | inspection, replacement, transfer, connection of pulse output or other metering-related procedure | €112.90 | €141,69 |
| VAT 0 % | VAT 25,5 % | ||
| Delivery of a worksite centre (installation or disconnection) | delivery time 5 working days | €161.29 | 202,42 |
| delivery time 2 working days | €225.81 | 283,39 | |
| Transfer of a worksite centre | €161.29 | 202,42 | |
| Rental of a worksite centre | 3 x 25 A | €1.29 | 1,62/day |
| 3 x 35–63 A | €2.02 | 2,54/day |
| VAT 0 % | VAT 25,5, % | ||
| Fault service visit | fault service visit/establishing a fault in customer equipment and minor repairs | €80.65 | €101,22 |
| Other service visit | minor network task agreed with the customer | €112.90 | €141,69 |
| Padlock | €16.13 | €20,24 | |
| Lock cylinder | €104.84 | €131,57 |
| We charge an hourly fee for metering point and hourly data. |
| VAT 0 % | VAT 25,5 % | ||
| Order a printout | sending a copy of a bill or printouts of contracts etc. | €4.03 | €5,06 |
| Extra bill | extra bill printed out and sent at the customer’s request | €8.06 | €10,12 |
| Hourly rate | other printouts / tasks based on the amount of time spent (minimum ½ h), investigating and sending hourly and metering point data | €46.77 | €58,70 / hour |
| Billing | upon termination of a contract on a metering point, we do not charge for or reimburse a final bill that is worth less than five euros. | ||
| Interest for late payment | according to the Interest Act | ||
| Penalty charge for late payment, excl. VAT | |||
| Consumer customer (excl. VAT) | €5.00 / each | €5.00 / each | |
| Corporate customers (excl. VAT) | €12.00 / each | €12.00 / each | |
| Tree felling advice | guidance when tree felling may cause damage to powerlines |
| Advice on the location of underground cables | an hourly fee charged on more extensive sites |
| Investigating quality problems with electricity supply | |
| Advice on electricity use | |
| Borrowing electricity usage monitors | |
| Online services | |
| Fault notification service |
With two procedures carried out at the same time, we will not charge the service fee for the smaller amount.