Service price list updates on September 1, 2024 as VAT goes from 24 % up to 25,5, % due to government decision.
Suspension fee
|
VAT 0 % |
VAT 24 % |
VAT 25,5 % |
Handling fee for suspension
VAT 0 % fee valid for consumer customers |
48 € |
59,52 € |
60,24 |
Fees related to metering
|
|
VAT 0% |
VAT 24% |
VAT 25,5, % |
| First connection to the network for a new metering point |
|
free of charge |
free of charge |
free of charge |
| Replacement and inspection of a meter |
|
€193.55 |
€240.00 |
€242,91 |
| Fee for a metering procedure |
inspection, replacement, transfer, connection of pulse output or other metering-related procedure |
€112.90 |
€140.00
|
€141,69 |
Fees for worksite centres
|
|
VAT 0 % |
VAT 24 % |
VAT 25,5 % |
| Delivery of a worksite centre (installation or disconnection) |
delivery time 5 working days |
€161.29 |
€200.00 |
202,42 |
|
delivery time 2 working days |
€225.81 |
€280.00 |
283,39 |
| Transfer of a worksite centre |
|
€161.29 |
€200.00 |
202,42 |
| Rental of a worksite centre |
3 x 25 A |
€1.29 |
€1.60 / day |
1,62/day |
|
3 x 35–63 A |
€2.02 |
€2.50 / day |
2,54/day |
Fees for other services
|
|
VAT 0 % |
VAT 24 % |
VAT 25,5, % |
| Fault service visit |
fault service visit/establishing a fault in customer equipment and minor repairs |
€80.65 |
€100.00 |
€101,22 |
| Other service visit |
minor network task agreed with the customer |
€112.90 |
€140.00 |
€141,69 |
| Padlock |
|
€16.13 |
€20.00 |
€20,24 |
| Lock cylinder |
|
€104.84 |
€130.00 |
€131,57 |
Disclosure of metering point data
| We charge an hourly fee for metering point and hourly data. |
Fees related to billing and debt control
|
|
VAT 0 % |
VAT 24 % |
VAT 25,5 % |
| Order a printout |
sending a copy of a bill or printouts of contracts etc. |
€4.03 |
€5.00 |
€5,06 |
| Extra bill |
extra bill printed out and sent at the customer’s request |
€8.06 |
€10.00 |
€10,12 |
| Hourly rate |
other printouts / tasks based on the amount of time spent (minimum ½ h), investigating and sending hourly and metering point data |
€46.77 |
€58.00 / h |
€58,70 / hour |
| Billing |
upon termination of a contract on a metering point, we do not charge for or reimburse a final bill that is worth less than five euros. |
|
|
|
| Interest for late payment |
|
according to the Interest Act |
|
| Penalty charge for late payment, excl. VAT |
|
|
Consumer customer (excl. VAT) |
€5.00 / each |
€5.00 / each |
€5.00 / each |
|
Corporate customers (excl. VAT) |
€12.00 / each |
€12.00 / each |
€12.00 / each |
Free Services
| Tree felling advice |
guidance when tree felling may cause damage to powerlines |
| Advice on the location of underground cables |
an hourly fee charged on more extensive sites |
| Investigating quality problems with electricity supply |
|
| Advice on electricity use |
|
| Borrowing electricity usage monitors |
|
| Online services |
|
| Fault notification service |
|
With two procedures carried out at the same time, we will not charge the service fee for the smaller amount.